Emirates Will Shoulder COVID-19 Medical Expenses of Their Passengers

Emirates Will Shoulder The COVID-19 Medical Expenses of Their Passengers

We never expected Emirates to do something like this!

Emirates proves yet again that they’re always one step ahead in providing unparalleled service to their international passengers. On 23 July 2020, UAE’s flag carrier announced that they will be covering the COVID-19 medical expenses and quarantine costs of travellers should they contract the coronavirus while travelling with Emirates. According to their website, Emirates will shoulder medical expenses worth up to €150,000 and quarantine costs worth €100 per day for 14 days. 

The airline started this initiative in an attempt to boost the confidence of travellers who yearn to take to the skies as borders gradually reopen. With this, Emirates is the world’s first-ever carrier to shoulder COVID-19 medical expenses during the pandemic. 

Also read: 12 Under-The-Radar Spots in Europe for A Relaxing Vacay

“Emirates has worked hard to put in place measures at every step of the customer journey to mitigate risk of infection, and we have also revamped our booking policies to offer flexibility. We are now taking it to the next level, by being the first in the industry to offer our customers free global cover for COVID-19 medical expenses and quarantine costs should they incur these costs during their travel. It is an investment on our part, but we are putting our customers first, and we believe they will welcome this initiative,” said HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive. 

What you need to know

  • Emirates will shoulder the COVID-19 costs for all passengers, regardless of travel class or destination, with no additional charges.
  • This initiative is effective immediately for travellers flying with Emirates until 31 October 2020.
  • It’s valid for 31 days starting from when the passenger flies the first leg of his/her journey. This also means passengers can avail of Emirates’ financial cover even when they travel to another city after arriving at their Emirates destination. 
  • If you contract COVID-19 during your travels with Emirates, you simply need to contact a hotline to avail of their cover. The hotline and details of Emirates’ COVID-19 related expenses can be found here
  • Emirates distributes hygiene kits containing masks, gloves, and hand sanitisers, on the plane to ensure that the health and safety of their passengers come first. To know more about their safety measurements from check-in to connecting flights, click here.
  • Emirates will continue to follow their travel restrictions; travellers will only be welcomed onboard their flight if they pass the eligibility and requirements of their destination. Read more about this here
  • Emirates passengers aren’t obligated to avail of this cover.

Also read: Travel Forecast: Safest Countries in Europe and Oceania to Travel to Post COVID-19

This initiative is no doubt an incredibly generous move and investment by Emirates. We’re impressed, to say the least, and we applaud them for safeguarding the health of their passengers while keeping travel goals and plans alive. Should you book with Emirates soon, we expect you’ll feel comfortable and secure under their wing. Safe travels!

Featured image credit: k z | Unsplash

About Author

Therese Sta. Maria
Therese Sta. Maria

Therese's close friends know that if they haven’t seen her around recently, then she’s probably having an adventure with her luggage and camera in hand. Though she loves staying at home and spending lazy afternoons with friends, there are times when she has to be "away from home to feel at home," — that’s when she’s bitten by the travel bug. See her travels on Instagram @reesstamaria.


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