How to Buy JB ETS Tickets Online: A Guide for Singaporean Travellers

Singaporeans travelling to Kuala Lumpur, Ipoh, or other Malaysian cities are now easier than ever with the new JB ETS (Electric Train Service). Whether you’re a first-time Malaysian traveller taking the ETS or a Singaporean planning a weekend getaway, here’s a guide on how to book ETS tickets online!

How to buy an ETS Ticket online

Step 1: Visit the Official ETS Booking Portal

The safest way to buy your tickets is through the official KTMB e-ticketing site: ktmb.com.my. Here, you can book your JB Sentral ETS tickets securely.

Step 2: Search for Trains from JB Sentral

Once logged in (can use Facebook or Google accounts):

1. Select JB Sentral as your departure station.
2. Choose your destination city (Kuala Lumpur, Ipoh, Butterworth, etc.).
3. Pick your travel date and number of passengers.
4. Click Search Trains.

Step 3: Select Time, Train and Seat Class

ETS offers different service classes:

• ETS Gold – faster with fewer stops, ideal for business travellers.

• ETS Platinum – premium class with extra comfort and space

There are several departure times to and from JB Sentral daily, from early morning until nighttime. Depending on the seats selected (normal or Business seats), the price ranges from around RM66 to RM162 (~S$21 to S$52). Once selected your preferred seats, click “Confirm Seats” and move on to the next step.

Step 4: Enter Passenger Details

Accurate passenger details are important:

• Malaysians: use your NRIC number.

• Foreigners/Singaporeans: It’s mandatory to fill in your passport number.

Ensure your ticket information matches the ID you present for smooth boarding at JB Sentral.

Step 5: Select Your Insurance Plan (Optional)

You can choose to add a basic or premium insurance plan for your trip. Both packages offer comprehensive coverage for your trip, including compensation for trip cancellation, accidental death, and personal luggage loss or damage. The cost is only RM1 to RM1.50 (~S$0.32 to S$0.47).

Step 6: Pay for Your ETS Ticket Online

Payment options include:

• Credit/debit/international cards (Visa, MasterCard)

• DuitNow QR (Malaysian accounts)

• Supported e-wallets

After payment, you’ll receive an e-ticket via email. Save a digital copy or print it for boarding.

Step 7: Board Your ETS Train at JB Sentral

At JB Sentral:

• Scan your e-ticket QR code to enter, or

• Collect a physical ticket at the KTMB counter (check your booking).

Arrive 30 to 45 minutes before departure for immigration checks and boarding.

Also read: Night Markets in Johor Bahru You Must Explore On Your Next Trip

The new JB ETS truly streamlines cross-Malaysia travel, offering fantastic convenience, particularly for Singaporeans. Planning is a breeze: just book your ETS tickets online from JB Sentral, and you’re almost good to go. So, when are you scheduling your next trip to KL via the ETS?

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All images credited to KTMB Official Website and Official Facebook Page.