Singapore Cruise Centre at HarbourFront: How to Get There, Ferry Routes, Facilities & More

For Singapore travellers who love a quick island escape, the Singapore Cruise Centre at HarbourFront remains one of the easiest gateways to nearby Indonesian destinations such as Batam, Bintan Island and other Riau Islands stops.

With ferry and cruise operations now shifted to the terminal at 5 HarbourFront Avenue, the journey comes with a more refreshed, airport-style experience, from self-service check-in kiosks to automated boarding gates.

Whether you are planning a seafood weekend in Batam, a resort stay in Bintan, or simply want to know where to go before your next ferry ride, here is a useful guide to the Singapore Cruise Centre at HarbourFront.

Where is the Singapore Cruise Centre at HarbourFront?

The Singapore Cruise Centre at HarbourFront is located at:

5 HarbourFront Avenue, Singapore 099549

Image credit: Singapore Cruise Centre | Official Website

It is about 70m from the former terminal within HarbourFront Centre, housed in a red-coloured building behind HarbourFront Tower 2 and facing the sea. Ferry routes, destinations and schedules remain unchanged after the move, according to CNA.

This terminal should not be confused with Marina Bay Cruise Centre, which mainly serves larger cruise ships. For regional ferry trips to destinations such as Batam and selected Indonesian islands, HarbourFront is the terminal most travellers will be looking for.

How to get there from HarbourFront MRT

The easiest way to reach the terminal is by MRT.

Take the North-East Line or Circle Line to HarbourFront MRT Station, then use Exit B. From there, follow the sheltered walkway towards the new Singapore Cruise Centre. The route is also connected to VivoCity, making it convenient if you want to grab food, coffee or last-minute essentials before your ferry ride.

Travellers are encouraged to use public transport where possible, as parking spaces near the terminal are limited.

What facilities are available at the terminal?

Image credit: Singapore Cruise Centre | Official Website

The upgraded terminal experience is one of the main things travellers will notice. The check-in process now feels closer to an airport, with 25 self-service check-in kiosks where passengers can print boarding passes and baggage tags. There are also six self-service baggage drop counters, while ferry operators still maintain service counters for travellers who need manual check-in or extra assistance.

Image credit: Singapore Cruise Centre | Official Website

After check-in, passengers proceed to the second floor to clear immigration. The departure hall has 14 automated clearance lanes, including lanes for special assistance travellers such as families with young children, seniors, wheelchair users and pregnant passengers. Singapore citizens and permanent residents can also use facial biometric clearance without presenting a passport at the automated border clearance system.

Other facilities include food and beverage options, nursing rooms, prayer rooms, wheelchair lifts and electric vehicle charging points. The waiting area is also about 50 per cent larger than before and includes a VIP lounge that can accommodate up to 70 passengers.

For travellers who need quick essentials, Singapore Cruise Centre’s official website lists facilities such as left luggage, food and beverages, a money changer, ATMs, duty-free shops and Wi-Fi. The terminal is also a short walk from HarbourFront Centre and VivoCity, where more dining, retail and convenience options are available.

How much does it cost to travel from Singapore Cruise Centre?

Image credit: Singapore Cruise Centre | Official Website

There is no separate “entry fee” to use the terminal, but travellers will need to pay for their ferry ticket, departure fees and any applicable terminal charges or surcharges.

As a guide, Sindo Ferry’s published fares list HarbourFront to Batam at S$28 one-way and S$56 two-way, excluding a S$10 Singapore Passenger Departure Fee and applicable Indonesian terminal fees.

For HarbourFront to Batam Centre, redBus currently lists ferry tickets from around S$43 one-way and S$73 return, though prices can vary by operator, ferry type, season and booking platform.

For Bintan, travellers should take extra care when checking the departure terminal. Many Bintan Resort ferry services depart from Tanah Merah Ferry Terminal rather than HarbourFront. As a general reference, Singapore to Bintan ferry tickets on redBus start from around S$53, while Easybook notes that Bintan fares usually range from S$53 to S$64, depending on operator and booking time.
The best tip: always check your ferry operator, departure terminal, ticket inclusions and terminal fees before payment, as charges can differ depending on route and booking channel.

Where can you go from Singapore Cruise Centre?

Image credit: Kharl Anthony Paica | Unsplash

From HarbourFront, travellers can continue taking ferries to Indonesian destinations such as Batam Centre, Harbour Bay, Sekupang, Tanjung Balai Karimun, Gold Coast and Nirup Island. Ferry services to these destinations continue as usual after the terminal relocation.

For a classic Batam getaway, travellers can plan a seafood meal at spots such as Golden Prawn 933, go for a spa session, shop around Batam Centre, or extend the trip with a resort stay.

For something more resort-led, Nirup Island is also worth considering, especially with The Westin Nirup Island Resort & Spa offering a more premium island escape within easy reach of Singapore.

Image credit: Anil Nallamotu | Unsplash

If Bintan is part of your short-getaway plans, check your ferry terminal carefully. While Bintan is often mentioned together with Batam as a convenient island escape from Singapore, several Bintan services, including Bintan Resorts Ferries, operate mainly from Tanah Merah Ferry Terminal to Bandar Bentan Telani.

For those heading to Bintan, activities such as a round at Ria Bintan Golf Club or a scenic Bintan West Coast Cycling Ride by Bintan Resorts can also be added to your itinerary for a more active getaway.