TripZilla Excellence Awards 2026: The Winners Revealed!
Discover the destinations, hotels, attractions and travel brands recognised in this year's awards.
The results are in! The TripZilla Excellence Awards 2026 have unveiled this year's winners, celebrating the travel brands, experiences and destinations that have made their mark across the region.
Now in its 12th edition, the TripZilla Excellence Awards continues to honour outstanding achievements across the travel industry. Backed by TripZilla, one of Southeast Asia's leading travel media platforms reaching over 20 million travellers monthly, the awards celebrate organisations that distinguish themselves through exceptional experiences, innovation and service. Winners across travel agencies, online travel services, attractions and hotels were determined through public voting, while destination honours were selected through an independent evaluation process.
This year's results bring together familiar industry leaders and first-time winners, reflecting both the strength of established names and the diversity of travel experiences across the region.
Familiar Names and New Winners Share the Spotlight
In online travel services, Traveloka stood out with wins for Best Online Travel Agency in Singapore, Malaysia and Indonesia, demonstrating its strong regional presence. Established travel agencies EU Holidays, Nam Ho Travel and WTS Travel also returned to the winners' list, while HL Assurance and Etiqa secured multiple accolades in travel insurance. Maya Mobile joined the winners for the first time, earning recognition for Best Global Roaming Services.
Beyond travel services, Universal Studios Singapore won Best Iconic Experience, while its popular Halloween Horror Nights was named Best Themed Attraction. The hospitality sector also welcomed first-time winners, including PARKROYAL COLLECTION Marina Bay, Singapore and Marriott Executive Apartments Penang.
Among destinations, Gangwon in South Korea earned its first TripZilla Excellence Award as Best Nature Destination. The Philippines also enjoyed a strong showing, securing several honours, including Destination of the Year and its second consecutive Best Retirement Destination title.
Together, these winners represent just some of the outstanding names recognised in this year's awards.
Explore the complete list of TripZilla Excellence Awards 2026 winners below, organised by sector and market.
1. Travel Agencies
CATEGORY | WINNERS |
|---|---|
Best for Australia | Chan Brothers |
Best for Celebrity Tours | ASA Holidays |
Best for China | Super Travels |
Best for Europe | EU Holidays |
Best for Exotic Tours | EU Holidays |
Best for Japan | EU Holidays |
Best for Korea | Nam Ho Travel |
Best for Malaysia | WTS Travel & Tours |
Best for Muslim Travel | Dreamcation Cruises and Tours |
Best for Taiwan | Nam Ho Travel |
Best for USA | Travel with Webuy |
Best for Vietnam | WTS Travel & Tours |
2. Online Travel Services
Singapore
CATEGORY | AWARD WINNERS |
Best Customer Service (Travel Insurance) | HL Assurance |
Best Global Roaming Services | Maya Mobile |
Best Online Buying Experience (Travel Insurance) | HL Assurance |
Best Online Travel Agency | Traveloka |
Best Travel App | Agoda |
Best Travel Claims Experience | Etiqa Insurance Singapore |
Best Travel Credit Card | Maybank Horizon Visa Signature Card |
Best Travel Insurance (Annual) | Allianz Insurance Singapore |
Best Travel Insurance (Single Trip) | Etiqa Insurance Singapore |
Best Travel Wallet | YouTrip |
Most Popular Travel Insurance Company | Etiqa Insurance Singapore |
Philippines
CATEGORY | AWARD WINNERS |
Best Online Travel Agency | Trip.com |
Best Travel App | 12Go |
Best Travel Credit Card | Metrobank Travel Signature Visa |
Best Travel Insurance (Annual) | Pacific Cross Travelsafe |
Best Travel Insurance (Single Trip) | AXA Smart Traveller |
Best Travel Wallet | GCash |
Malaysia
CATEGORY | AWARD WINNERS |
Best Global Roaming Services | Maxis |
Best Online Travel Agency | Traveloka |
Best Travel App | AirAsia MOVE |
Best Travel Credit Card | CIMB Travel World Elite Credit Card |
Best Travel Insurance (Single Trip) | MSIG Travel SafeGuard |
Most Popular Travel Insurance Company | Allianz Insurance Malaysia |
Indonesia
CATEGORY | AWARD WINNERS |
Best Online Travel Agency | Traveloka |
Best Travel App | Traveloka |
Best Travel Credit Card | DBS Visa Travel Signature |
Best Travel Insurance (Annual) | AXA SmartTravel |
Best Travel Insurance (Single Trip) | Zurich Travel Insurance |
Most Popular Travel Insurance Company | AXA Insurance |
3. Hotels
Singapore
CATEGORY | AWARD WINNERS |
Best Budget Hotel | YOTEL Singapore Orchard Road |
Best Business Hotel | Grand Copthorne Waterfront Hotel Singapore |
Best for Families | Dusit Thani Laguna Singapore |
Best Luxury Hotel | PARKROYAL COLLECTION Marina Bay, Singapore |
Best New Hotel | DoubleTree by Hilton Singapore Robertson Quay |
Best Serviced Residence | Great World Residences |
Malaysia
CATEGORY | AWARD WINNERS |
Best Budget Hotel | Tune Hotel KLIA Aeropolis |
Best Business Hotel | EQ Kuala Lumpur |
Best for Families | Marriott Executive Apartments Penang |
Best Luxury Hotel | Mandarin Oriental Desaru Coast |
4. Destinations
CATEGORY | AWARD WINNERS |
Best City Destination | Fukuoka, Japan |
Best Culinary Destination | Busan |
Best Culinary Destination (Muslim-Friendly) | Penang, Malaysia |
Best Destination for Cultural Heritage Preservation | Sarawak |
Best Dive Destination | The Philippines |
Best Music Event Destination | The Rainforest World Music Festival |
Best Muslim-Friendly Destination | Sabah |
Best Nature Destination | Gangwon |
Best Retiree Support Programme | Philippine Retirement Authority |
Best Retirement Destination | The Philippines |
Destination of the Year | The Philippines |
Sustainability Leader of the Year | The Philippines |
5. Activities & Attractions
Singapore
CATEGORY | AWARD WINNERS |
Best Animal Encounter | Singapore Zoo |
Best Destination | Resorts World Sentosa |
Best Family Attraction | Singapore Oceanarium at Resorts World Sentosa |
Best Iconic Experience | Universal Studios Singapore |
Best New Attraction | WEAVE at Resorts World Sentosa |
Best Scenic Attraction | Supertree Observatory at Gardens by the Bay |
Best Themed Attraction | Universal Studios Singapore Halloween Horror Nights |
Best Yacht Experience | Esora Yacht |
Most Popular Attraction for Children | KidsSTOP™ |
Malaysia
CATEGORY | AWARD WINNERS |
Best Animal Encounter | Entopia |
Best Attraction for Adrenaline Junkies | Genting SkyWorlds Theme Park |
Best Family Attraction | LEGOLAND® Malaysia Resort |
Best Iconic Experience | Petronas Twin Towers Sky Xperience |
Congratulations to all the winners of the TripZilla Excellence Awards 2026! Discover more about the award-winning brands, experiences and destinations through their individual profiles on the official TripZilla Excellence Awards 2026 website.
About Author
Wynona Purl is a pop-culture junkie, writer, and editor from the Philippines. She runs an indie style & culture magazine called Modamorph that features artists from the underground scene. A certified chatterbox who loves cats, anything ube, and always has guts and curiosity. For her, life’s fortune always favours the bold. She hopes to see more of the world someday and turn those travels into stories.