TripZilla Excellence Awards 2023 Winners Announced!

Check out the full list of winners!

Darren Yeoh

Darren Yeoh

Finally, the results are in! Here are the winners of this year’s TripZilla Excellence Awards!

Now in its 9th year, the prestigious TripZilla Excellence Awards honours the finest travel brands for delivering the most brilliant experiences and propelling the industry to greater heights. As the leading online travel media in Southeast Asia that reaches more than 20 million travellers every month, TripZilla recognises the value of authentic endorsements and we are proud to share the list of exemplary winners this year.

This year, more than a hundred outstanding travel brands were nominated for an award, the largest edition yet! After an intensive round of voting on the TripZilla.com platform, over 50 trailblazers were presented with this highly coveted accolade.

Several first-time winners, namely Pelago by Singapore Airlines, Ascott Orchard Singapore, and Saudi Travel Authority, have made their way into the TripZilla Excellence Awards 2023 while noteworthy repeat winners like Ascott Star Rewards (ASR), DBS Altitude Card, and EU Holidays have once again made the list.

Without further ado, here are your winners of TripZilla Excellence Awards 2023:

1. Travel Agencies

Image credit: Espen Prenzyna

CATEGORYAWARD WINNERS
Best for AustraliaUOB Travel
Best for ChinaEU Holidays Pte Ltd
Best for EuropeEU Holidays Pte Ltd
Best for Exotic ToursTravel with Webuy
Best for JapanEU Holidays Pte Ltd
Best for KoreaNam Ho Travel Services Pte Ltd
Best for MalaysiaWTS Travel & Tours Pte Ltd
Best for TaiwanASA Holidays
Best for USAChan Brothers Travel
Best for VietnamNam Ho Travel Services Pte Ltd
Best Coach OperatorTranstar Travel
Most Innovative Tour ProductTrafalgar

2. Online Travel Services

Image credit: John Schnobrich

CATEGORYAWARD WINNERS
Best Customer Service (Insurance)HL Assurance Pte Ltd
Best Global Roaming ServicesJetpac Global
Best Online Buying Experience (Insurance)Etiqa Insurance Pte Ltd
Best Online Buying Experience (Marketplace)The Travel Insider by UOB
Best Online Travel AgencyPelago by Singapore Airlines
Best Travel Credit CardDBS Altitude Card
Best Travel Insurance (Annual)Etiqa Insurance Pte Ltd
Best Travel Insurance (Single Trip)HL Assurance Pte Ltd
Best Travel WalletInstarem
Best Vacation RentalAirbnb
Most Popular Travel Insurance CompanyEtiqa Insurance Pte Ltd

3. Activities & Attractions

Image credit: mikhailsabela via Canva Pro

Singapore

CATEGORYAWARD WINNERS
Best Animal EncounterRiver Wonders
Best Attraction for Adrenaline JunkiesSkypark by AJ Hackett
Best Family AttractionScience Centre Singapore
Best Indoor ActivityRink @ Punggol East
Best New AttractionThe Palawan @ Sentosa
Best Theme AttractionSuperPark Singapore
Most Popular Attraction for ChildrenKidsSTOP™

Malaysia

CATEGORYAWARD WINNERS
Best Animal EncounterThe Bentong Farm Sdn Bhd
Best Attraction for Adrenaline JunkiesJump Street Asia
Best Family AttractionSunway Lagoon Sdn Bhd
Best Indoor ActivitySuperPark Malaysia
Best New AttractionMalaysia Heritage Studios
Best Theme AttractionWetland Studios Putrajaya
Most Popular Attraction for ChildrenDinosaur Encounter Zoo Teruntum

4. Hotels

Image credit: Wang Xi

CATEGORYAWARD WINNERS
Best Hotel RewardsAscott Star Rewards (ASR)

Singapore

CATEGORYAWARD WINNERS
Best Budget HotelHotel 81
Best for StaycationsDusit Thani Laguna Singapore
Best Luxury HotelAscott Orchard Singapore
Best New HotelCOMO Metropolitan Singapore

Malaysia

CATEGORYAWARD WINNERS
Best Budget HotelHoliday Inn Express
Best for StaycationsSunway Lost World Water Park Sdn Bhd
Best Luxury HotelThe Danna Langkawi
Best New HotelCourtyard by Marriott Melaka

5. Cruises

Image credit: ben o’bro

CATEGORYAWARD WINNERS
Best Cruise AmenitiesDiamond Princess, Princess Cruises
Best Cruise ShipSpectrum of the Seas, Royal Caribbean
Best Family CruiseGenting Dream, Resorts World Cruises
Best Luxury River CruiseUniworld Boutique River Cruise

6. Destination marketing organisations

Image credit: NEOM

CATEGORYAWARD WINNERS
Best Diversity and Inclusion DestinationTourism Authority of Thailand
Destination of the YearTourism Promotions Board Philippines
Sustainability leader of the year (Asia)Tourism Promotions Board Philippines
Sustainability leader of the year (Middle East)Saudi Tourism Authority

The Awards celebrate the popularity, achievement, and dedication of these organisations and endorse them as market leaders that set the benchmark to which all others aspire. To find out more about these winning companies, click HERE.

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Darren Yeoh
Darren Yeoh

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