Tan Li AnnJetstar Asia (3K), Singapore’s homegrown low-cost carrier, will officially cease operations on 31 July 2025. The airline, which has connected Singapore to key destinations across Asia for nearly two decades, is winding down due to rising supplier costs, airport fees, and increasing competition that have made its budget model unsustainable.
While the broader Jetstar Group, including Jetstar Airways (JQ) flights to and from Australia and Jetstar Japan (GK) will continue operating, Jetstar Asia’s exit will have a significant impact on regional travel for Singaporean passengers.
Routes affected by Jetstar Asia closing
Image credit: Pascal Borener via Canva Pro
The closure affects sixteen intra-Asia routes currently operated by Jetstar Asia. These are routes between Asian cities and they will be progressively reduced until full termination at the end of July.
Among the most frequently used by Singaporean travellers are the routes from Singapore to Kuala Lumpur, Singapore to Jakarta, and Singapore to Bangkok — all of which will be discontinued. These routes have long served as essential, low-cost links for short getaways, regional business travel, and visiting family and friends.
Flight operations and refund policy
Jetstar Asia has assured customers that flights will continue to operate until 31 July 2025, albeit with a reduced schedule. Passengers who have booked flights during this period should monitor their itineraries closely and await communication from the airline. If no changes are communicated, passengers can assume their flights are operating as planned.
Those with bookings for travel on or after 31 July will receive a full refund. Jetstar Asia has committed to contacting affected customers directly, but travellers may also initiate the refund process via the airline’s website.
Vouchers and memberships
Image credit: Pia Ong via Canva Pro
In addition, customers holding Jetstar vouchers related to the affected flights will be contacted in August to convert any unused balance into a cash refund. Club Jetstar memberships will also be automatically refunded from August onward.
As the regional aviation market absorbs this change, Singaporean travellers will need to look to alternative airlines such as Scoot and AirAsia to meet their travel needs. The coming months may also see some carriers increasing frequency or launching promotions to capture displaced demand. Regardless, those planning to travel in the latter half of the year are encouraged to book early and explore flexible travel dates to secure the best fares.
Jetstar Asia’s departure will leave a noticeable void in the regional low-cost travel network, especially for Singaporeans who relied on it for spontaneous holidays and affordable trips across Asia. For many, the bright orange tail fin will remain a familiar symbol of accessible adventure and a reminder of countless journeys that began at Changi Airport and ended with memorable experiences across the region.
