The TripZilla Excellence Awards 2018

The TripZilla Excellence Awards 2018

The winners of the annual TripZilla Excellence Awards are out – find out who won our hearts in 2018!

In a fast-moving world where trends come and go, the travel industry must work extra to make sure that they keep up with the needs of travellers. This is one of the reasons why we organise the annual TripZilla Excellence Awards, as our way of honouring the industry’s best travel companies and organisations for service excellence, outstanding business practices and delivering the most innovative travel experiences.

The Awards turn 4 this year, and is our most hotly contested one yet, with 72 categories, including new ones such as Best Suites At Sea and Best Travel App. We are pleased to announce the winners today, after an intensive round of voting carried out on TripZilla’s platform from 10 to 24 October. First-time winners who made it to the honour roll include Hotels.com, Holiday Inn Singapore, and Rafting New Zealand. Several winners have also cemented their reputation by clinching the Awards for a few consecutive years, such as JTB Pte Ltd and EU Holidays Pte Ltd, who won Best for Japan and Best for Europe respectively.

“The timing of the Awards’ results release is not happenstance”, said Winnie Tan, CEO of TripZilla. “It was chosen to help the many travellers who are planning their year-end vacations make more informed choices.” She adds, “the Awards is our way of saluting the best in the industry for their great work in the past and to thank them for tirelessly delivering better travel experiences every day.”

Without further adieu, here are the winners that captured our hearts in 2018.

Travel Agencies

CATEGORY AWARD WINNERS
Best Online Travel Agency Hotels.com
Best Travel App Skyscanner
Best Travel Meta Search Skyscanner
Best Vacation Rental HomeAway
Best Online Buying Experience (Insurance) HL Assurance
Best Travel Insurance (Single Trip) AIG
Best Travel insurance (Annual) HL Assurance

Travel Agencies

CATEGORY AWARD WINNERS
Best For Australia Dynasty Travel
Best For China CTC Travel
Best For Europe EU Holidays
Best For Japan JTB
Best For Korea EU Asia
Best For Maldives The Lazing Wanderer
Best For New Zealand Asa Holidays
Best For USA EU Holidays
Best For Exotic Tours EU Holidays
Most Innovative Tour Product H.I.S International

Cruises

CATEGORY AWARD WINNERS
Best Cruise Amenities Royal Caribbean International
Best Cruise Itinerary Costa Crociere
(Western Mediterranean)
Best Cruise Line Princess Cruises
Best Dining At Sea Costa Crociere
(Costa NeoRomantica)
Best Family Cruise Costa Crociere
(Costa Fortuna)
Best Luxury Cruise Ship Costa Crociere
(Costa NeoRomantica)
Best Suites At Sea Dream Cruises

Activities & Attractions (Singapore)

CATEGORY AWARD WINNERS
Best Attraction For Adrenaline Junkies AJ Hackett Sentosa
Best Destination Sentosa
Best Family Attraction River Safari
Best Nature Encounter Gardens by the Bay
Best Theme Attraction Universal Studios Singapore

Activities & Attractions (New Zealand)

CATEGORY AWARD WINNERS
Best Attraction For Adrenaline Junkies Rafting New Zealand
Best Destination Fiordland National Park
Best Family Attraction Rafting New Zealand
Best Nature Encounter Whale Watch
Best Theme Attraction Hobbiton Movie Set

Activities & Attractions (The Philippines)

CATEGORY AWARD WINNERS
Best Attraction For Adrenaline Junkies Chocolate Hills Adventure Park
Best Destination Siargao Island
Best Family Attraction Skyranch
Best Nature Encounter Zoobic Safari
Best Theme Attraction Manila Ocean Park

Activities & Attractions (Australia)

CATEGORY AWARD WINNERS
Best Attraction For Adrenaline Junkies BridgeClimb Sydney
Best Destination Margaret River
Best Family Attraction The Aquarium of Western Australia
Best Nature Encounter Penguin Foundation Phillip Island
Best Theme Attraction Movie World

Hotels (Singapore)

CATEGORY AWARD WINNERS
Best For Families Holiday Inn Singapore Atrium
Best Serviced Residence Winsland Serviced Suites by Lanson Place
Best 3-Star Hotel Hotel Boss
Best 4-Star Hotel Holiday Inn Singapore Atrium
Best Luxury Hotel W Singapore
Best For Staycation Holiday Inn Singapore Atrium
Best New Hotel Grand Park City Hall

Hotels (The Philippines)

CATEGORY AWARD WINNERS
Best For Families ACE Hotel & Suites
Best Serviced Residence Ascott Manila
Best 3-Star Hotel Richmonde Hotel
Best 4-Star Hotel Luxent Hotel
Best Luxury Hotel Club Paradise Palawan
Best For Staycation Manila Hotel
Best New Hotel Savoy Hotel

Hotels (Indonesia)

CATEGORY AWARD WINNERS
Best For Families Holiday Inn Resort Baruna Bali
Best Serviced Residence Marriott Executive Apartments
Best 3-Star Hotel Gili Meno Escape
Best 4-Star Hotel Harris Hotels
Best Luxury Hotel The Legian
Best For Staycation Holiday Inn Express Baruna Bali
Best New Hotel Fairfield By Marriott

Hotels (Malaysia)

CATEGORY AWARD WINNERS
Best For Families Fraser Place
Best Serviced Residence Ambassador Row Hotel Suites by Lanson Place
Best 3-Star Hotel Holiday Inn Express Kuala Lumpur City Centre
Best 4-Star Hotel Oasia Suites
Best Luxury Hotel Four Seasons Hotel
Best For Staycation The Ritz-Carlton
Best New Hotel Hilton Garden Inn

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